Rich has crafted an accessible and comprehensive introduction to logistics, particularly valuable for those new to supply chain. He dives deep into reverse logistics and the transition to circular economy, offering practical strategies for thriving in the…
Bob Foster
- Verified Amazon Review
Going Circular opened my eyes to a whole new side of business. With captivating reuse cases and solid research, it reveals how reverse logistics can be a game changer. If you are ready for a perspective shift,…
Jay
- Verified Amazon Review
The Bible of reverse logistics. Any professional doing business in Renewed—or anyone curious about how to start—needs this book and the wisdom it provides. Well written and thorough!
Ashley Hearron
- Verified Amazon Review
Rich has made significant strides in the field of reverse logistics, from innovations at Verizon to the creation of RecirQ. His gratitude for the Reverse Logistics Association and his family is evident, and his book shares countless…
Dr. Oliver Hedgepeth
- Professor of Logistics, American Public University
Sustainable retail requires sustainable products, suppliers, and supply chains. The most sustainable supply chains are also the most circular, ensuring reuse, repair, refurbishment, resale, and recycling. Reverse logistics is the backbone of this emerging circular economy. Going…
Scot Case
- Vice President of CSR & Sustainability, National Retail Federation
Rich Bulger’s book, Going Circular, is a commendable and insightful contribution to the field of reverse logistics, brilliantly updating two decades of knowledge in this area. His work skillfully bridges the gap between profitability and sustainability, showcasing…
Glenn Richey
- Harbert Eminent Scholar, Auburn University
This book is a much-needed blueprint for companies to join the circular economy and make a difference. Rich shows that reducing returns, reusing products, repairing whenever possible, and recycling back to raw materials isn’t just possible—it’s profitable.…
Tony Sciarrotta
- Executive Director, Reverse Logistics Association
Rich and his partners made complex sustainability strategies accessible and inspiring for everyone in the room.
VP
- Global Logistics Company
The panel they moderated sparked rich dialogue—we left with ideas we could implement immediately.
Director of Programs
- Sustainable Futures Forum
A brilliant bridge between profitability and sustainability—essential for future-focused business
Glenn Richey
- Harbert Eminent Scholar in Supply Chain Management, Auburn University
Reverse logistics is the backbone of the emerging circular economy - Rich shows how to make it work.
Scot Case
- VP of CSR & Sustainability, National Retail Federation
Fearless, courageous leader who inspires confidence and drives results
Kay Henze
- CDI.D Technology & Growth Executive
Visionary leader and master implementer—sets the bar high and makes big ideas happen.
Scott Wagner
- Reverse Logistics Expert
One of the most knowledgeable, collaborative, and passionate people in the industry.
Karen McElaney
- Vice President, Asset Value Recovery
Represents the best in the reverse logistics industry, transforming returns into profit centers.
Tony Sciarrotta
- Executive Director, Reverse Logistics Association
Embodies collaboration and problem-solving - Someone you want on your team.
Andrew Kroeger
- Co-Founder, CypherBlk
One of the best reverse logistics leaders I’ve encountered—visionary, collaborative, and results-driven.
Josh Garrison
- Executive Leader & Multi-Brand Business Owner
A true visionary whose commitment to excellence inspires teams to go the extra mile.
Jay “J.R.” Martinson
- Strategic Product Management Executive
A thought leader who blends innovation with clarity - An asset to any organization.
Justus Klüver-Schlotfeldt
- e-Commerce Specialist & Global Networker
Best-in-class leader who turns reverse logistics into a profit center.
Heather Amato
- Vice President PS Planning
One of the best professionals I’ve worked with in over 20 years - Always striving to win.
Jay Gandy
- Vice President of Retail
Rich has crafted an accessible and comprehensive introduction to logistics, particularly valuable for those new to supply chain. He dives deep into reverse logistics and the transition to circular economy, offering practical strategies for thriving in the…
Bob Foster
- Verified Amazon Review
Going Circular opened my eyes to a whole new side of business. With captivating reuse cases and solid research, it reveals how reverse logistics can be a game changer. If you are ready for a perspective shift,…
Jay
- Verified Amazon Review
The Bible of reverse logistics. Any professional doing business in Renewed—or anyone curious about how to start—needs this book and the wisdom it provides. Well written and thorough!
Ashley Hearron
- Verified Amazon Review

